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04/11/2011

Zagats Advice To Friends: Don’t Open A Restaurant!

Nina and Tim Zagat, the co-founders and publishers of Zagat Restaurant Surveys, advice to friends wanting to open their own restaurant is simple and succinct: “Don’t do it!”

Here’s why …

·         There’s a 60% probability that you will fail within the first three years.

·         Many skills beyond being a great host or good cook are required.

·         The actual work is physically demanding.

·         You’ll need a knack for real estate — securing a good location at a reasonable rent.

·         A good eye for interior design is required, since diners must enjoy time in your space.

·         You’ll have to be adequately capitalized so you don’t run out of money.

·         You’ll have to be a savvy buyer of perishable produce in bulk.

·         Good leadership skills are a must as you hire, train and manage others.

·         Playing a friendly host with a good memory (remembering names) is a must.

·         You’ll want to be media-savvy and on top of public relations and advertising.

·         Understanding social media for good reports on Twitter and Facebook is important, too.

·         Ditto for understanding the new reservation and table management systems.

·         You’d better train to be a plumber and electrician, you’ll likely need both.

·         Serving hundreds of people a la carte is totally different than cooking a meal for a few friends.

In short, the Zagats’ comments reinforce the fact that opening a restaurant is no hobby.



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